Reading reviews without being misled

A five-star rating tells you someone was happy. A useful review tells you why. Look for detail about communication, adjustments, support and the client's starting point.

Useful reviews describe the relationship

• How the coach responded when life got busy
• Whether the plan changed based on feedback
• What kind of accountability the client received
• What result was achieved and over what time frame

The most helpful reviews often sound less polished. They describe a real process, not just a perfect outcome.